Shipping policy

Thank you for shopping with Drape House Curtains & Beddings. Please read our shipping policy carefully before placing your order.

Processing Time All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or public holidays. If we are experiencing a high volume of orders, processing may take a little longer. We will notify you by email if there is a significant delay.

UK Shipping We offer shipping across the United Kingdom. Delivery typically takes 3–7 business days after dispatch. Shipping costs are calculated at checkout based on the size and weight of your order.

International Shipping We ship to selected international destinations. International delivery times vary by location but typically take 7–21 business days after dispatch. Please note that international orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer.

Large & Bulky Items Due to the nature of our products (curtains and beddings), some items may be shipped in larger packaging. Delivery timelines for oversized items may vary, and we will communicate any changes to your expected delivery date.

Order Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at [your contact email]. We will work with you to resolve the issue promptly.

Contact Us For any shipping enquiries, please reach out to us at [drapehousecurtainsbeddings@gmail.com] or through our website contact page.